Privacy Policy

Welcome to Future Pulse Pvt Ltd (“Future Pulse”, “we”, “our”, “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, engage our services, or interact with our marketing and communication channels.

By using our website or providing us with your personal data, you agree to the terms of this Privacy Policy.

1. Who We Are

Future Pulse Pvt Ltd is an international CRM and automation consulting company headquartered in Melbourne, Australia, with offices in Bengaluru (India) and London (United Kingdom). We specialize in Salesforce, Zoho, Workday, and Agentforce solutions.

Registered Offices:

• Australia: Level 32, 367 Collins Street, Melbourne VIC 3000

• India: 9/36, 2nd Floor, Blooming Tumkur Road, Vaishnavi Sapphire Centre, Yeshwanthpur, Bengaluru 560022

• United Kingdom: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ

Contact Email: sales@futurepulse.ai

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide through our website and communication channels, including:

• Contact and inquiry forms (name, email, company, message)

• Service bookings or ROI assessment forms

• Newsletter subscriptions

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information using cookies, analytics, and tracking technologies. This includes:

• IP address and geographic location

• Browser type, operating system, and device information

• Pages visited, time spent, and referring URLs

3. How We Use Your Information

Future Pulse uses collected information to:

• Respond to inquiries, service requests, and bookings

• Provide, manage, and improve our products and services

• Send newsletters, updates, and promotional communications (with consent)

• Analyze site traffic and optimize user experience via analytics tools

• Maintain records for administrative, legal, and security purposes

4. Use of Cookies and Tracking Technologies

Our website uses cookies, Google Analytics, and Meta Pixel to understand how visitors use our site, measure campaign effectiveness, and deliver relevant advertising on third-party platforms.

Cookies help us:

• Recognize returning visitors

• Improve website performance and personalization

• Measure ad conversions and engagement

You can disable cookies in your browser settings, but some site features may not function correctly as a result.

5. CRM and Data Management

We use Salesforce CRM to securely manage leads, customer communications, and project data. All information stored in Salesforce is encrypted and accessed only by authorized personnel.

We do not sell, rent, or share client data with any third party for marketing or commercial purposes.

6. Data Retention and Security

We retain personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Data is stored in secure environments with encryption, restricted access, and continuous monitoring.

Our internal data handling processes follow ISO-aligned security standards and are periodically reviewed to ensure compliance and protection against unauthorized access.

7. International Data Transfers

As an international company, your information may be stored or processed in Australia, India, the United Kingdom, or other regions where we operate. We ensure all transfers comply with the Australian Privacy Principles (APPs), UK Data Protection Act 2018, and EU General Data Protection Regulation (GDPR) as applicable.

8. Your Rights (GDPR and Global Compliance)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of your data held by us.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request erasure of your personal data where applicable.

• Restriction: Request limited processing of your data under specific circumstances.

• Objection: Object to the processing of your personal data for direct marketing.

• Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at sales@futurepulse.ai.

9. Links to Other Websites

Our website may contain links to external websites (e.g., Salesforce, Zoho, or Workday). We are not responsible for the privacy practices or content of such third-party sites. We encourage you to read their privacy policies before sharing any personal information.

10. Changes to This Policy

Future Pulse reserves the right to update this Privacy Policy periodically to reflect new legal requirements, technologies, or operational changes. Any updates will be published on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Future Pulse Pvt Ltd
Address : Level 32, 367 Collins Street, Melbourne VIC 3000
Email : sales@futurepulse.ai

Summary

We collect minimal information, keep it secure, and only use it to deliver value to our clients. You are always in control of your data — and can request, update, or delete it at any time.